Professional agents can take initiative to get millions of rupees in claims rejected by the insurer
▸ Part of: FNCCI President Anjan Shrestha Urges Production-Led Economy and Tax Stability for FY 2083/84 Budget
An experienced insurance agent successfully revived a rejected claim of Rs 25 lakh for a client diagnosed with a brain tumor. Despite the insurance company's denial based on alleged hypertension information, the agent gathered expert opinions and medical evidence to prove no direct link between the disease and high blood pressure. This initiative led to the insurance company reconsidering and paying Rs 23 lakh, highlighting the crucial role of agents beyond policy sales in providing support during crises.
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