NRB directs banks to implement disability-friendly services and fair overtime compensation

english.nepalnews.com · 4 days ago

The Nepal Rastra Bank has amended its unified directives, mandating commercial and financial institutions to enhance accessibility and labor practices. Banks are now required to establish disability-friendly branches and ATMs, ensure websites and mobile apps are accessible to visually impaired users, and provide tactile features on cards. Additionally, institutions are prohibited from forcing overtime work without mandatory compensation.