Nepal's Insurance Sector Faces Challenges in Claim Payments and Technology Adoption
The insurance sector in Nepal is grappling with significant challenges, primarily concerning the delay and opacity in claim payment processes, according to research and reports from the Nepal Insurance Authority. While the potential for the market is high, the reliance on traditional, paper-based systems and a lack of financial literacy among customers contribute to prolonged claim settlements. Experts emphasize the essential role of technology adoption for faster, transparent claim payments to build customer trust and strengthen the industry.