Energy Ministry proactive in managing complaints
▸ Part of: Energy Ministry Revamps Hotline 1151 for Proactive Complaint Resolution
The Ministry of Energy, Water Resources, and Irrigation has revamped its hotline number 1151 to effectively register and resolve complaints. Under Minister Biraj Bhakta Shrestha, the ministry has received 10,392 complaints since March 29, with the majority related to electricity services. The system aims to quickly address public concerns through various channels like phone, WhatsApp, and email.
Read full article (2 min read) ›
.jpg)
